Updated May 23, 2018
We take your privacy very seriously. This privacy policy is intended to inform you about the information that is collected from you when you visit our website (“Site”); how this information may be used and disclosed; how you can control the use and disclosure of your information.
Information Collected on our Website
Most companies on the web use cookies (or other similar technological tools). Cookies are small text files a website uses to recognize users, and are typically placed on your computer, mobile phone, or other device by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third party domain. Pixels are small blocks of code on webpages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies.
We use technologies like cookies, pixels, web beacons, and similar technologies to collect or receive information from you and your computer, and use that information for measurement purposes and to facilitate the delivery of content or advertisements that we believe may be of interest to you.
We may also record information about your use of our site so that we can provide a continuous and more personalized experience for you, including for one or more of the following purposes: to help identify visitors; assess usage patterns; identify preferences; control the display of ads; diagnose problems with our servers; gather demographic information; analyze trends and usage patterns; conduct research; deliver editorial content; record registration and personalized information; and otherwise administer our products and services.
We use the information we obtain from or concerning you or your computer or device to provide products and services, fulfill your requests, improve our products and services, personalize and tailor your experience on our web properties, operate our business, and understand how users are engaging with us.
We may also collect information about how visitors use our sites, including the number of visitors, the websites that referred them to our websites and the pages that they visited on our websites. We use this information to compile reports and to help us improve our websites, for example, to understand how visitors use our site and by ensuring that users find what they are looking for easily.
This Privacy Policy should be read together with our Cookie Policy and our Legal Disclaimer.
How We Collect, Use, and Share Information
We primarily collect, access, use, and share Personal Information where necessary for us to market and provide products and services to our customers and in the ordinary course of running our business, including through the receipt of communications such as emails, website inquiries and telephone calls.
When we say, “Personal Information,” we mean individually identifiable information that alone or when in combination with other information may be used to readily identify, contact, or locate a specific person, such as a name, address, phone number, username, email address, and password, it might also include information such as your IP addresses and/or other online identifiers and information related to your device (see our Cookie Policy for additional information).
Information Collected through Our Site
We may collect information, including Personal Information, in the following ways:
Information That You Provide To Us Voluntarily
General Contact Information. We will collect any Personal Information that you voluntarily provide to us when you visit our Site or inquire about any of our products or services. For example, if you submit a sales inquiry our Site’s web form or request additional information or contact from Activu via email, you will provide us with certain Personal Information, which may include names, company name, address, and email address.
In addition, if you choose to communicate with us via a web form, email, or by telephone, we will keep a copy of our communication together with your email address or phone number and our responses.
Information That We Collect Automatically
Device-related Information. When you visit our Site, we may also collect device related information from the user’s device, including information such as an IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), the date and time of use of our Site, the date and time of an event on the client’s IT systems, system logs, and technical attributes about the device or a web browser. In some countries, including countries in the European Economic Area, this information may be considered “personal data” under applicable data protection laws. This information enables us to better understand use of our Site. Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookie Policy.
How We Use Information Collected through our services and Site
To Serve Our Customer. We use the information we collect, including Personal Information, to provide our Services to the customer on whose behalf we are acting. For example, in order to provide technical support, we may contact a user (such as employees or staff members) of Activu’s clients using any contact information provided to us.
To Serve You. We use the information we collect, including Personal Information, to respond to any request or query directed to us (for example through web forms or email), to provide you/your organization with our products and services and to manage our relationship with you. For example, we may respond to a job application, address any inquiries or complaints you may have, endeavor to improve the services we provide, or provide you with information about other products and services we offer that we think you may be interested in.
For Direct Marketing. If we have the right to do so, we will use your Personal Information for the purposes of direct marketing communications to your organization, such as by adding your contact and other details to a marketing database. Where we do, we will provide you with an opportunity to opt out.
For Internal and Service-Related Purposes.We may use any information we collect through the services and/or our Site for internal and service-related purposes, including providing it to third parties as necessary to allow us to facilitate provision of the services, maintain or improve Site security, and/or invoicing for example.
Anonymized and Aggregate Data. From time to time, we will anonymize and aggregate data collected through our Site for analytics purposes, product improvement purposes and other commercial purposes.
How We May Disclose Information Collected through our Site
We may share any information we collect, including Personal Information with the following categories of recipients and/or in the following circumstances:
With Third-Party Service Providers. As appropriate, we may share any information, including Personal Information, with any of our service providers in connection with the provision or marketing of our services and Site. These third parties have access to Personal Information to the extent necessary to permit them to do their jobs, however, they are bound by confidentiality agreements before any information is provided to them, and they are restricted from using the information for other purposes.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose information, including Personal Information, if we believe it is necessary: to comply with national security or law enforcement requests and legal process, such as a court order or subpoena; to respond to your requests; to prevent or address fraud, security, or technical issues; or to protect our property or other legal rights or the rights or property of others, or to protect the vital interests of others.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, information collected through our Site may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
Other than as stated in this Privacy Notice, we will not release Personal Information to unaffiliated third parties.
Access, Integrity, Retention, and Choices
Access & Correction
If you wish to request access to, correction, or deletion of Personal Information you have submitted through our Site, you can contact Activu at marketing@activu.com. If you are a resident in the European Union, you may have additional rights which we have set out below.
Data Integrity and Purpose Limitation
Activu will use Personal Information only for the purpose of or in ways compatible with the purposes for which it was collected.
Information Retention
We keep information we need to provide our services only so long as we have a valid business purpose, in accordance with applicable law and our client agreements. For example, to provide you with services you have requested or to comply with applicable legal, tax or accounting requirements.
When we have no ongoing legitimate business need to process your Personal Information, we will delete it. If immediate deletion is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible or unless as otherwise required by law.
User Choices
We include an “unsubscribe” hyperlink in Activu marketing emails for those users who wish to stop receiving email communication from Activu. The hyperlink will connect to our Site, which will confirm the email address that has been automatically unsubscribed and will no longer receive emails from Activu.
Security
We take steps to ensure that information is treated securely and in accordance with this Privacy Notice which include appropriate technical and organisational measures. These measures are designed to provide a level of security appropriate to the risk of processing of your Personal Information. However, neither the Internet nor any form of electronic storage can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information provided to us.
Information Collected on Third Party Sites
If you register for events or webinars provided by us, we may receive information about you from the service providers that host or process registration for these programs or that provide other services to support these programs (such as technical support). By registering for or attending our events or webinars, you specifically consent to the receipt of these e-mail or text message communications. If you do not want to receive emails, text messages or other communications from us, please notify us by email. We may use that information to communicate with you about new or existing products and services or special offers. For example, we may periodically send promotional materials or notifications related to our products and services to the email address you provided during registration. You may unsubscribe to any of our e-mail updates by following the unsubscribe instructions in the body of any message, or by contacting us.
Disclosure of Information to Third Parties
We may disclose information from or concerning you or your computer or device to third parties such as third party advertisers and ad networks, providers of analytics tools, and event sponsors. By visiting, accessing, attending or using our website, services or events, you consent to the disclosure of your information to third parties for this purpose. This Privacy Policy does not apply to the policies or practices of any of these third parties.
Browser Do Not Track Signals
Some third-party browsers provide “do not track,” machine-readable signals for websites and online services that are automatically applied by default. Please note that we do not currently respond to browsers’ do not track requests. We have no control over the information sent from your browser to third parties such as ad networks and analytics companies. We recommend that you check your browser settings to prevent the disclosure of information you would not like to share.
Legal Matters; Safety
We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Service, which we encourage you to read in conjunction with this Privacy Policy, or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.
Sale or Transfer of Business or Assets
If we or an affiliated company or brand or business are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, personal information of our users may be one of the assets sold or merged in connection with that transaction. Information about our users may also need to be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support or funding.
Changes to the Privacy Policy
We retain the discretion to amend or modify this Privacy Policy from time to time. Use and disclosure of information we obtain is subject to the later of: (1) the Privacy Policy in effect at the time such information is collected or (2) any subsequent Privacy Policy of which you have notice. If we make material changes to the way we collect, use or disclose Personally Identifying Information, we will notify you by posting a clear and prominent announcement on our site or through a direct communication. Your continued access to or use of out site following notice of material changes to this Privacy Policy shall constitute consent to any amendments and/or modifications. Your use of our site is entirely voluntary, and you may discontinue use of our site at any time.
How to Contact Us
We welcome any questions or comments you may have regarding this Privacy Policy or its implementation. Any such questions or comments should be submitted the contact page.